My device doesn't turn on

Some quick things to check:

1. Make sure the power outlet your Nexus device is plugged into is working properly.
2. Make sure you're using the power adapter and USB that came with your Nexus.
3. Make sure the power cord is securely connected to the device and the power adapter and there isn’t any dust or lint in the power port.
4. After 1 minute, check to see if a battery icon appears on the screen.
5. If the battery icon appears, press and hold the Power button for 15 to 30 seconds to see if your device turns on.

If the above did not solve your issue see below

1. Unplug the USB cable from the power adapter and use it to connect your Nexus device to a computer’s USB port while the computer is on and connected to a power source.
2. After 10-15 minutes, disconnect the USB cable from your Nexus device and reconnect it within 10 seconds.
3. After 1 minute, check to see if a battery icon appears on the screen.
4. Press & hold the Power button for at least 15 seconds to see if your device turns on.

If the above did not solve your issue see below

• Attempt to recover your device by following these steps:

Nexus 4 & Nexus 7: Press & hold the Volume down button. At the same time, press & hold the Power button for at least 10 seconds until you see an Android robot and the word Start on the screen.

Nexus 5 & Nexus 10: Press & hold the Volume down and Volume up buttons. At the same time, press & hold the Power button for at least 10 seconds until you see an Android robot and the word Start on the screen.

• Press the Volume down button until the screen shows the option to Power off. Press the Power button to select that option.

• Disconnect the charger and reconnect it within 10 seconds. A battery icon should appear on your screen.

Once the battery icon appears on the screen, allow your device to charge for at least 1 hour before turning it back on.

If the above did not solve your issue see below

1. Make sure the power cord is securely connected to your Nexus device and the power adapter. Leave the charger plugged in to a working power outlet for at least 1 hour.
2. After 1 hour, disconnect the device from the charger. Reconnect it within 10 seconds.
3. Press & hold the Power button for at least 15 seconds to see if the device turns on.

If the above did not solve your issue see below

If the suggestions in that article don't resolve your problem I recommend contacting the place you purchased the device from and asking about warranty or repair service. If you purchased it directly from Google you can contact the Google Play Support Team here.